Return & Refund Policy
1. Returns
- Customers may request a return within 3–4 working days from the date of receiving their order.
- To be eligible for a return, the product must be unused, unopened, and in its original packaging.
- Returns will not be accepted for products that are damaged due to mishandling, improper storage, or after the expiry date.
- Certain perishable food items may not be eligible for return due to hygiene and safety concerns.
2. Return Process
- To initiate a return, please contact our customer support team via Email/Phone/WhatsApp with your order ID, reason for return, and photographs of the product.
- Our team will verify the request and arrange for reverse pickup (if available in your area) or guide you on how to send the product back.
3. Refunds
- Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
- If approved, the refund will be processed and credited within 3–4 working days from the date of approval.
- The refunded amount will be credited to the original payment method used during purchase.
4. Non-Returnable Items
The following items are non-returnable:
- Products purchased during clearance or sale events.
- Opened or partially used products.
- Perishable items that are not eligible due to food safety guidelines.
5. Contact for Return & Refund Queries
Name: ABHISHEK KUMAR
Designation: Grievance Officer
Address: Farrukhabad, Uttar Pradesh, India
Email: KISHANNAMKEENBHANDAR@GMAIL.COM
Phone: 7275626978
Working Hours: Monday – SATURDAY, 9:00 AM – 9:00 PM