Privacy Policy

Introduction

This Privacy Policy describes how New Kishan Namkeen Bhandar and its affiliates (collectively “New Kishan Namkeen Bhandar”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your personal data through our website https://kishannamkeenbhandar.com (hereinafter referred to as the “Platform”).

You may be able to browse certain sections of the Platform without registering with us. We do not offer any product or service outside India, and your personal data will be stored and processed primarily in India.

By visiting our Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms of this Privacy Policy, our Terms & Conditions, and applicable product/service terms. You also agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy.

If you do not agree, please do not use or access our Platform.

1. Collection of Information

We collect your personal data when you use our Platform, services, or interact with us during the course of our relationship. This may include, but is not limited to:

  • Name, date of birth, address, telephone/mobile number, and email ID.
  • Proof of identity or address, such as Aadhaar, PAN, or other documents, as required by law.
  • Payment details such as bank account number, credit/debit card details, UPI ID, or other payment instrument information, as applicable.
  • Information related to your purchases and transactions on our Platform.
  • Behavioural and preference information when you browse or interact with the Platform.

You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.

We may also collect data through cookies, web beacons, or similar tracking technologies to analyse website traffic and improve your browsing experience.

2. Use of Information

We use your personal data to:

  • Process and fulfil your orders.
  • Provide customer support and resolve disputes.
  • Improve our products, services, and user experience.
  • Inform you about offers, products, and updates (with your consent).
  • Prevent and detect fraud or unauthorised transactions.
  • Comply with legal and regulatory requirements.

Wherever required by law, we will provide you with the option to opt out of marketing communications.

3. Sharing of Information

We may share your personal data with:

  • Our delivery partners, logistics providers, and payment gateways for order fulfilment.
  • Third-party service providers who assist us in operating our business.
  • Government authorities, law enforcement agencies, or courts if required under applicable law or to protect our legal rights.

We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.

4. Security Precautions

We adopt reasonable security practices and procedures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your data, the transmission of information over the internet is not completely secure and is subject to risks beyond our control. You are responsible for keeping your login credentials confidential.

5. Data Retention & Deletion

  • We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable laws.
  • You may request deletion of your account by contacting us. However, certain information may be retained for legal, accounting, or fraud prevention purposes.

6. Your Rights

You have the right to:

  • Access and review your personal data.
  • Request corrections or updates.
  • Withdraw your consent to data processing (subject to legal requirements).

7. Consent

By using our Platform or providing your personal data, you consent to our collection, use, and processing of your information in accordance with this Privacy Policy.

If you withdraw consent, we may be unable to provide certain services to you.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Please check this page periodically for changes. Significant updates will be notified as per applicable laws.

9. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the Grievance Officer for Kishan Namkeen Bhandar is:

Name: ABHISHEK KUMAR
Designation: Grievance Officer
Address: Farrukhabad, Uttar Pradesh, India
Email: KISHANNAMKEENBHANDAR@GMAIL.COM
Phone: 7275626978
Working Hours: Monday – SATURDAY, 9:00 AM – 9:00 PM